000 03223nlm1a2200433 4500
001 662744
005 20231030041831.0
035 _a(RuTPU)RU\TPU\network\33900
035 _aRU\TPU\network\33502
090 _a662744
100 _a20201002a2019 k y0engy50 ba
101 0 _aeng
135 _adrcn ---uucaa
181 0 _ai
182 0 _ab
200 1 _aThe role of customer participation in building new product development speed capabilities in turbulent environments
_fT. Morgan, S. A. Anokhin, Song Chanho, N. O. Chistyakova
203 _aText
_celectronic
300 _aTitle screen
330 _aIn a sample of 204 SMEs, this study investigates how customer co-creation impacts firms’ ability to increase new product development (NPD) speed. The results show firms that collaborate with customers in the NPD process at greater levels are able to increase NPD speed capabilities and commercialize products at a faster rate. In addition, environmental turbulence is investigated as to how it may impact the relationship between customer participation and NPD speed. The results show that customer participation in NPD allows firms to better manage turbulent environments by enhancing the speed at which new products are brought to market. Finally, the results show that NPD speed mediates the relationship between customer participation and the performance of new products, thus highlighting the importance of developing new products faster. The principle contribution of the study is the examination of an additional moderating factor in regard to customer participation and NPD speed. The second contribution of this research is that while previous studies have examined the individual impacts of customer participation on NPD speed and NPD speed on NPD performance, this research statistically demonstrates the mediating process among the three constructs.
333 _aДоступ по договору с организацией-держателем ресурса
461 _tInternational Entrepreneurship and Management Journal
463 _tVol. 15, iss. 1
_v[P. 119-133]
_d2019
610 1 _aэлектронный ресурс
610 1 _aтруды учёных ТПУ
610 1 _acustomer participation
610 1 _aNPD speed
610 1 _aNPD performance
610 1 _aturbulence
610 1 _aco-creation
610 1 _aпроизводительность
610 1 _aклиенты
701 1 _aMorgan
_bT.
_gTodd
701 1 _aAnokhin
_bS. A.
_ceconomist
_cProfessor of Tomsk Polytechnic University, Ph.D
_f1977-
_gSergey Aleksandrovich
_2stltpush
_3(RuTPU)RU\TPU\pers\46495
701 0 _aSong Chanho
701 1 _aChistyakova
_bN. O.
_ceconomist
_cAssociate Professor of Tomsk Polytechnic University, Candidate of economic sciences
_f1980-
_gNatalya Olegovna
_2stltpush
_3(RuTPU)RU\TPU\pers\30993
712 0 2 _aНациональный исследовательский Томский политехнический университет
_bШкола инженерного предпринимательства
_c(2017- )
_h7949
_2stltpush
_3(RuTPU)RU\TPU\col\23544
801 2 _aRU
_b63413507
_c20201002
_gRCR
856 4 _uhttps://doi.org/10.1007/s11365-018-0549-9
942 _cCF